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Submitted: Feb 14 2010 08:00
Last Updated: Feb 14 2010 08:00
File Size: 1.32MB
Views: 12
Downloads: 1

Download An Opportunistic Entry Point into IT Process Automation

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As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.