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Premium Tools Not Accessible


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#1 AustroLobo

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Posted 26 May 2011 - 02:17

I've been taking a look to the new features on Astalavista (or at least new to me) and I went to Tools, according to the colours, golden are tools for premium members. Since I've got one of those memberships, I decided to try them on my own machines (I granted myself permission to run the test) but unfortunately all I get is "No permission to run this tool" for an answer. I can only run "registered" and "visitor" level tools, but the curious part is that I can access to premium areas such as Premium Lounge without problems.

Just for the records, I already tried the suggestions on Error Codes #10146 #10848 And #10863 without success so far.

Clues anyone? Cheers
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#2 Sidh

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Posted 26 May 2011 - 03:05

View PostAustroLobo, on 26 May 2011 - 02:17, said:

I've been taking a look to the new features on Astalavista (or at least new to me) and I went to Tools, according to the colours, golden are tools for premium members. Since I've got one of those memberships, I decided to try them on my own machines (I granted myself permission to run the test) but unfortunately all I get is "No permission to run this tool" for an answer. I can only run "registered" and "visitor" level tools, but the curious part is that I can access to premium areas such as Premium Lounge without problems.

Just for the records, I already tried the suggestions on Error Codes #10146 #10848 And #10863 without success so far.

Clues anyone? Cheers


Hi, you need to select the tools first, then grant permission followed by start button !



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#3 AustroLobo

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Posted 26 May 2011 - 17:39

View PostSidh, on 26 May 2011 - 03:05, said:

Hi, you need to select the tools first, then grant permission followed by start button !

Yup, Select the tool, then next, then enter the MAC address, or host or IP, whatever the tool requires, then click on the permission thing and then start, after that wait for the progress bar and then Bingo!, all I get as result from premium tools is "No permission to run this tool", unlike with the Registered or Visitor level ones.

Then the disappointing red X next to the name of the tool(s) I just tried

Happy days...




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#4 sykadul

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Posted 27 May 2011 - 15:00

@Austrolobo, I've noted your bug report, shall get back to you after testing.

#5 sykadul

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Posted 30 May 2011 - 13:24

@Austrolobo This has now been fixed, for further bug reports and faster fixes please contact me via PM, email or skype directly.

#6 AustroLobo

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Posted 31 May 2011 - 01:25

Thank you! I'll do it (pm/email) next time
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